Frequently Asked Questions
Everything you need to know about shopping with Blue Water Clothing.
What is your standard shipping policy?
We offer free standard shipping on all orders over $75. For orders below this amount, a flat rate of $7.95 applies. Most orders are processed within 1-2 business days and arrive within 5-7 business days.
How do I return or exchange an item?
Returns are accepted within 30 days of purchase. Items must be unworn, unwashed, and have all original tags attached. To start a return, visit our online portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and interest-free installments via Afterpay.
Are your materials sustainably sourced?
At Blue Water Clothing, we are committed to the ocean. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes in our collections to minimize our environmental footprint.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website so you can monitor your package's journey.